Privacy Policy

1. Scope and commitment

This Privacy Policy explains how EvariquewhiteHouse handles personal information received through elvariquewhitehouse.com, design enquiries, consultation requests and related communications. Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to our activities, we seek to handle personal information consistently with those requirements. We also use the Australian Privacy Principles as a practical baseline for responsible information handling.

2. Information we may collect

Depending on how you interact with us, we may collect your name, email address, telephone number, project location, property type, service preferences, indicative budget, preferred consultation date, project notes and any other information you choose to provide. We may also receive ordinary technical information generated when a website is accessed, such as browser type, device information, approximate network location and server logs supplied by the hosting environment.

Please avoid sending sensitive information unless it is genuinely required for your project and we have asked for it.

3. How information is collected

Information is generally collected directly from you when you submit a form, prepare an email enquiry, request a consultation, communicate with the studio or provide project material. The static forms on this website prepare an email in your own email application; the website does not represent that it has successfully delivered an enquiry until you send that email.

4. How we use personal information

We may use personal information to respond to enquiries, understand a proposed interior design or home styling project, arrange consultations, prepare proposals, communicate about requested services, source products, manage project administration, improve service quality, maintain business records and meet legal obligations. We do not use information for an unrelated purpose unless permitted by law or you have provided consent where required.

5. Grounds for handling information

Australian privacy law is not structured around the same “legal basis” terminology used in some overseas regimes. Our handling is instead guided by applicable Australian law, the circumstances in which information was collected, your reasonable expectations, consent where relevant, contractual requirements and legitimate operational needs that are consistent with applicable law.

6. Disclosure and service providers

We may disclose information to service providers who assist with hosting, email, project administration, professional advice, product sourcing, delivery or other services needed to carry out a request. We seek to limit disclosure to what is reasonably necessary. We may also disclose information where required or authorised by law, or where necessary to protect legal rights or safety.

7. Overseas handling

Some technology or communication providers may store or process information outside Australia. Where this occurs, the countries involved can depend on the provider and service configuration. We take reasonable steps appropriate to the circumstances to select and use service providers responsibly, but internet services can involve cross-border data flows.

8. Storage, security and retention

We take reasonable administrative and technical steps appropriate to the size and nature of the studio to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information is retained only for as long as reasonably required for the purpose for which it was collected, record-keeping, dispute management or legal obligations, after which it may be securely deleted or de-identified where appropriate.

9. Access and correction

You may contact us to request access to personal information we hold about you or to ask that inaccurate, out-of-date, incomplete, irrelevant or misleading information be corrected. We may need to verify your identity before responding. Some lawful exceptions may apply to access requests.

10. Privacy questions and complaints

If you have a privacy concern, contact us at studio@elvariquewhitehouse.com with enough information for us to understand and investigate the issue. We will aim to respond within a reasonable period. Where the Privacy Act applies, you may also have the right to contact the Office of the Australian Information Commissioner if a concern is not resolved.

11. Children

This website is intended for people seeking residential interior design, styling and related services. It is not directed to children, and we do not knowingly seek to collect personal information from children through the website.

12. Cookies and similar technologies

Please read our Cookie Policy for information about cookies and browser storage. This site build does not intentionally include advertising, behavioural profiling or payment-tracking scripts.

13. Changes to this policy

We may update this policy when website functionality, service providers or legal requirements change. The current version published on this page applies from the date shown below.

Last updated: 10 August 2026.